All Returns must be made within 7 days after you receive your order.
All artworks are made to order. So, please choose your size and artwork carefully before making your final purchase. All orders except Custom Your Own Canvas category orders can be returned for an exchange another artwork for equal to or greater in value within 7 days after delivery or purchase thru our retail stores. Please note that You can't return or exchange any custom-imaged or special order for a particular size artwork.
If you order it online, the exchanges will be processed when the item(s) has been received in our warehouse. Please allow up to 5 business days for your exchange to process.
How to make an exchange
Follow these steps:
Call us or talk to your sales rep first to get an authorization for an exchange.
If you wish to make a return or an exchange please indicate the following: tell us the reason why, or let us know what item you now desire to make an exchange.
You can return the artwork in person to your sales rep that you bought it from or you have to pack the item back with its original package and ship it back to us.
Mail your package to:
Celebrity Art Studio
NO 181, GUANGFU Street 5F.
New Taipei City,Tucheng District, Taiwan Zip 23656